Tonight I sat down on the couch and fired up my laptop to be greeted by a black screen telling me that my battery was not identified. I started hunting around the internet to see if anyone else has had this problem as I was sure it wasn’t the battery since it’s only a few months old. As a matter of fact I bought this new battery because I was getting this same error message. Most sites I went to told me to update the bios which didn’t help since I had the most current bios installed.
Luckily I found a post that told me to just kill the battery and then cut it on after plugging it in. Since my batter was at 10% I figured I would give it a shot. When my laptop shut down I plugged it in and booted it up only to have it tell me that the battery was not identified again. I unplugged the AC and booted up. The battery lasted for another 10 minutes even though it showed as 0% before it shut down. I promptly hit the power button again and was able to boot back up a few more times with the error message displaying every time. I did until pushing the power button got no response. At this point I plugged in the AC power and booted back up with no error message and everything is working as normal.
The trick to this is to make sure the battery is 100% completely and truly dead.
Really sorry to know that the second battery is also giving you trouble, I can help you with this. Could you follow me on twitter or message me on facebook as I require some account related information ? My Id is TulsiAtDell. Regards-TG